Melsi App and Subscription Terms

Effective October 9, 2026

Melsi is operated by Degen Logistics Inc. Contact degenlogistics@gmail.com for support. These terms govern use of Melsi and its optional memberships, together with applicable store terms. Nothing here excludes rights or protections that cannot lawfully be excluded.

Using Melsi

You must be at least 13, or the higher minimum age required where you live. If you are a minor, use Melsi with any parental or guardian permission required by applicable law. Keep your sign-in details secure and do not impersonate another person. You are responsible for content and activity you submit through your account.

We grant you a limited, personal, non-exclusive, non-transferable right to use the app for its intended features, subject to these terms. This does not transfer ownership of the app, branding, or software. Third-party and open-source components remain subject to their own licenses.

Community content and safety

You retain your rights in content you submit. You give Melsi permission to store, process, display, and deliver that content as needed to provide the features you use. Only submit content you have the right to share. Public content can be seen and copied by others; avoid posting private or sensitive information.

Do not post or facilitate threats, harassment, exploitation, hate targeting protected groups, sexual abuse or exploitation of children, illegal sexual content, scams, spam, impersonation, or violations of others' privacy or intellectual-property rights. Public sharing of nudity and real-world graphic violence outside a newsworthy context is prohibited. Do not misuse the service, attempt unauthorized access, or evade safety controls. Child sexual abuse and exploitation content and behavior are prohibited.

Use the available block controls, or email the support address above to report safety concerns. We may investigate reports and restrict or remove content or accounts that violate these terms or applicable law. Reports do not guarantee a particular outcome or review deadline. Melsi is not an emergency service; contact local emergency services for immediate danger.

Optional Blue and Gold memberships

Blue provides a Blue supporter badge on your own profile; Gold provides a Gold supporter badge on your own profile. These indicate paid membership, not identity verification. The membership does not promise ad removal or benefits not described at checkout. Free features do not require a paid membership.

Monthly and annual options are available. An annual plan is billed for the year upfront, not in monthly installments. Review the selected plan, period, localized price, taxes, and any displayed offer conditions before confirming. The store's confirmation determines the charge. A trial or introductory offer exists only when expressly displayed; these terms do not promise one.

Payment and automatic renewal

Payment is processed through your Apple or Google store account when you confirm a purchase. Membership automatically renews for the selected period unless canceled through the store before renewal under its rules. Price changes, notices, and any required consent are handled according to the applicable store rules and law.

Managing and canceling

Use Melsi's membership-management action or open Apple subscription settings or Google Play subscription settings, depending on where you purchased. Canceling stops future renewals. Access generally continues through the paid period, subject to refunds, payment failures, and store rules.

Deleting the app or your Melsi account does not cancel store billing. Cancel subscriptions separately through the original store before deleting your account if you no longer want them.

Restoring purchases and changing plans

Sign in to the appropriate Melsi account and use Restore Purchases to request restoration of a valid store purchase. Store-account and app-account verification are required. A different Melsi login does not automatically receive another account's membership. When changing tier or billing period, review the store confirmation for the effective date, charges, credits, and remaining access. Manage membership through its original store to avoid overlapping subscriptions.

Refunds and purchase problems

Refunds follow the applicable store process and mandatory consumer rights. Contact support if a verified purchase is not reflected in Melsi. Never send passwords, full payment-card details, or private credentials. A canceled or refunded purchase, expired entitlement, or payment failure may end paid access according to store status.

Privacy and deletion

See our Privacy Policy for account, content, message, and subscription information processing. You may request deletion through account settings or our deletion page. Removing your account also removes its stored conversations and owned discussions; copies outside Melsi and independently retained billing records may remain as explained in the policy.

Service operation and changes

We work to keep Melsi available, but uninterrupted service and error-free user content cannot be guaranteed. User answers are community content, not professional advice from Melsi. Features and these terms may change; the current terms and effective date will be available here. Changes to paid pricing or benefits remain subject to applicable store requirements and consumer law. Contact us if you have a concern or need help exercising a legal right.